Practical steps businesses can take to develop a positive and productive workplace  

A group of five business professionals are sitting around a table having a meeting. They are all smiling and appear to be engaged in the conversation. There is a potted plant on the table. The

From hiring and training to management and perks, tips to improve workplace motivation and engagement, by Iffi Wahla 

There is wider recognition in this day and age that a happy workplace is a productive workplace. And yet, according to recent research by Gallup, a staggering £257bn is lost in the UK economy due to a lack of workplace motivation and engagement. That’s a huge sum, and it underscores the importance of cultivating a positive and productive work environment.  

A motivated and engaged workforce is not just a happier one; it’s also more productive 

But what does this really mean for your business? How do you go from understanding the problem to implementing effective solutions? It’s more than just a matter of introducing a few feel-good policies and calling it a day. It requires a strategic approach to hiring, management, training and employee perks.  

By taking practical, well-thought-out steps, businesses can transform their workplace into an environment where employees are not only motivated and engaged but also thriving and contributing to the company’s success. Here are some practical steps businesses can take to turn this around. 

Smarter recruitment 

First things first, it all starts with recruitment. You wouldn’t put a square peg in a round hole, and the same principle applies to your workforce. It’s crucial to identify and recruit employees who are not only well-suited to their roles but also highly engaged and motivated. 

We have the benefits of AI and data analytics now that can play a far bigger role in HR, and businesses should maximise the potential that it offers to identify the perfect fit for the culture of the company as well as the role itself. It allows more objective and holistic weighting of the strength of each applicant. Many more data points can be considered and analysed to provide a deeper and direct comparison of candidates. If managed properly, and combined with recruitment dashboards, the result can be faster and more intelligent recruitment decisions.  

Consider implementing a robust onboarding process that goes beyond the standard paperwork and basic training. Make it comprehensive enough to set clear expectations and integrate new hires into your company culture. This can significantly boost engagement from day one, and help to put a structure in place for employees that feel more connected to the business. 

The role of effective management 

Once you have the right people in the right roles, effective management becomes key. Good managers are the linchpin of a positive workplace environment. They play a critical role in reducing stress and boosting morale. 

A good manager listens, communicates clearly, and provides constructive feedback. Regular one-on-one meetings can help managers understand their team members’ concerns and aspirations, making employees feel valued and heard. Encourage managers to be approachable and to build trust within their teams. 

Stress is often a productivity killer, so managers should be trained to recognise the signs of stress and burnout. They should be proactive in offering support, whether that’s through flexible working arrangements, mental health resources, or simply a sympathetic ear. Remember, a manager who is engaged and supportive can make all the difference in keeping their team motivated and productive. 

The importance of upskilling 

Technology is evolving at a breakneck pace, and businesses need to keep up. Upskilling is not just a buzzword; it’s a necessity. Providing employees with opportunities to learn new skills and stay updated with the latest tech, and particularly AI, can boost their confidence and productivity. 

Invest in training programmes that focus on both hard and soft skills. From mastering new software to developing leadership capabilities, continuous learning should be part of your company’s culture. This not only helps employees feel more competent and engaged but also ensures that your business stays competitive in an ever-changing market. 

Consider setting up mentorship programmes where experienced employees can share their knowledge with newer team members. This can create a supportive learning environment and foster a sense of community within the workplace. 

And then think about the extras 

Who doesn’t love perks? But businesses need to think beyond the traditional perks like gym memberships or free snacks, and start tailoring perks to your workforce’s needs and preferences.  

Flexible working hours and the option to work from home can be incredibly appealing, especially in today’s world where work-life balance is more valued than ever. Offering personal development opportunities, like language courses or creative workshops, can also be a big hit. 

Health and wellness programmes are another great perk. This could be anything from on-site yoga classes to mental health days. Perks that promote a healthy lifestyle can improve overall wellbeing and reduce stress, leading to a more positive and productive work environment. 

Don’t forget about recognition and reward programmes. Acknowledging hard work and achievements can go a long way in boosting morale. Whether it’s a simple thank-you note, an employee of the month programme, or more substantial bonuses, recognition shows employees that their efforts are valued and appreciated. 

A continuous commitment to employees 

Creating a positive and productive workplace environment is not a one-time task but an ongoing effort. By matching the right talent to the right roles, ensuring effective management, promoting upskilling, businesses can significantly enhance employee engagement and motivation. Perks are always going to be a nice-to-have, but if they don’t come with a supportive leadership team and a willingness to invest in the career development of employees, they will have limited impact on productivity.  

Remember, a motivated and engaged workforce is not just a happier one; it’s also more productive. And in the long run, this can lead to significant improvements in your company’s performance and bottom line.  

So take these steps seriously, and watch as your workplace transforms into a hub of positivity and productivity. 


Iffi Wahla is co-founder and CEO of Edge 

Iffi Wahla

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